Privacy Policy

01Who We Are

Nestovaya is an independent online store offering travel accessories and luggage organization products to customers in the United States through our website at nestovaya.lol (the "Store"). In this policy, "Nestovaya," "we," "us" and "our" refer to our business, and "you" refers to anyone who visits the Store or makes a purchase.

This Privacy Policy explains what personal information we collect, how we use and share it, and the choices available to you. By using the Store, you acknowledge the practices described here.

02Information We Collect

We collect information you provide directly, information collected automatically when you use the Store, and information from service providers that help us operate.

03How We Use It

We use personal information to operate the Store and provide our services, including to:

• Process, fulfill, ship and track your orders
• Handle returns, exchanges, refunds and customer support requests
• Apply automatic offers, including subscriber and promotional discounts
• Send order confirmations, shipping updates and service messages
• Send marketing emails when you have subscribed
• Maintain, secure and improve the Store and prevent fraud
• Comply with legal obligations and enforce our terms

04Cookies and Tracking

The Store uses cookies and similar technologies to keep it working, remember your cart, understand how visitors use our pages and improve your experience. Some cookies are set by Shopify and other service providers that support the Store.

You can manage or block cookies through your browser settings. Blocking some cookies may affect features such as your cart or checkout. Where a cookie or privacy preference banner is available on the Store, you can also use it to manage your choices.

05How We Share It

We share personal information only as needed to run our business and serve you, including with:

• Shopify, which hosts the Store and provides our checkout
• Payment processors, to complete and verify transactions
• Shipping carriers and fulfillment partners, to deliver your orders
• Order tracking services, so you can follow your delivery
• Email and communication providers, to send messages you request or subscribe to
• Authorities or advisers, when required by law or to protect our rights

If our business is reorganized, merged or sold, information may be transferred as part of that transaction, subject to this policy.

06Email Communications

When you subscribe to our emails, you receive news, travel guides and offers, including our automatic 15% sitewide subscriber discount. You can unsubscribe at any time using the link in any marketing email or by contacting us. We will continue to send transactional messages about your orders.

07Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of targeted advertising or certain data sharing, where applicable law provides this right

To make a request, contact us using the details below. We may need to verify your identity before responding, and we will not discriminate against you for exercising your rights.

We do not sell personal information for money. Some advertising or analytics tools may be treated as "sharing" under certain state laws. Where that applies, you can ask us to opt you out.

08Data Retention

We keep personal information for as long as needed to provide our services, complete returns and exchanges, meet legal, tax and accounting requirements, resolve disputes and enforce our agreements. When information is no longer needed, we delete or anonymize it.

09Data Security

We use reasonable administrative, technical and organizational measures to protect personal information, and our checkout is provided through Shopify's encrypted checkout. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10Children's Privacy

The Store is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

11Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. When we do, we will revise the "Last updated" date at the top of this page. Please review it periodically.

12Contact Information

For questions about this policy or to make a privacy request, reach our team, available 24/7: