This statement applies to the Nestovaya online store at nestovaya.lol. It explains the standard we aim for, the steps we take, the limits we know about and how to reach us if something is difficult to use.
01Our Commitment
Travel should feel welcoming from the very first step, and that includes shopping for it. We want every customer to be able to browse our products, read our guides, place an order and contact our team with ease, whatever device or assistive technology they use.
02Conformance Goal
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines, published by the World Wide Web Consortium (W3C), explain how to make web content more accessible to people with a wide range of disabilities.
Accessibility is ongoing work. Some parts of the store may not yet fully meet this goal, and we continue to make improvements as we update the site.
03Measures We Take
Our efforts to support accessibility include:
04Reading Options
This page includes reading options that let you enlarge the text, increase contrast or pause animations. They apply to this page only and reset when you leave it.
You can also use the tools built into your browser and device throughout our store:
- Zoom in with Ctrl and + on Windows, or Command and + on Mac.
- Turn on your device's reduced motion setting to limit animations across our pages.
- Use your browser's reader view or text-size settings for longer articles.
05Compatibility
Our store is designed to work with current versions of major web browsers and with commonly used assistive technologies, such as screen readers, screen magnifiers and voice control software.
Older browsers and some combinations of browser and assistive technology may not display every part of the site as intended.
06Known Limitations
Despite our efforts, some areas may not yet be fully accessible. These can include:
- Older content that has not yet been reviewed against our current approach.
- Some product images supplied with limited descriptive detail.
- Embedded content and features provided by third parties.
If you come across any of these, please let us know so we can help and improve the page.
07Third-Party Content
Parts of our store rely on services provided by third parties, such as checkout, payment, order tracking and social media platforms. We choose these services with care, but we do not control their accessibility. Where a third-party feature is difficult to use, our team can help you complete your task another way.
08Alternative Assistance
If any part of our website is hard to use, our team is available 24/7 by email and phone. We can help you:
- Find product details, sizes and descriptions.
- Get help with placing an order.
- Understand our shipping, return and refund policies.
09Feedback
We welcome your feedback on the accessibility of our store. When you reach out, it helps to include:
- The web address or name of the page you were using.
- A short description of the problem you experienced.
- The browser, device and any assistive technology you were using.
10Assessment Approach
Nestovaya assesses the accessibility of the store through self-evaluation. As we add new pages and features, we review them for keyboard access, structure, text alternatives, contrast and motion preferences.
11Statement Updates
We may update this Accessibility Statement as our store and practices change. The "Last updated" date at the top of this page shows when it was last revised.
12Contact Information
For accessibility questions or feedback, you can reach us here:
Nestovaya2100 NW Ave B
Seminole, TX 79360, United States
Email: info@nestovaya.lol
Phone: +1 (830) 395-1302